Software, solutions, or a whole lot more?

...using the right tools for the job

A column in this month’s Professional Builders Merchant gives some useful pointers on things you should look for in a computer system. We thought we’d see how bisTrack shapes up against their criteria. Naturally, we think we come out rather well, but see if there’s something in the list that sets you thinking...

Promote sales

Linked promotions, three-for-two deals, loyalty schemes – all happening every day at bisTrack customer sites. You can even order sample products and redeem the cost against a future order with promotional codes.

Chase business

Quotations, follow-up dates, customer relationship building. Our Business Intelligence suite covers a range of add-ons that set you apart from your own competition.

Stop the leak

Track the activities of your best customers. Flag up when their purchasing of key product groups starts to tail off – this might indicate that they are starting to shop elsewhere or that their business is struggling, both of which are things you need to know about and can tackle head on.

Rank the stock

We’ve all heard of the 80:20 rule, where 80% of your trade comes from 20% of your products. (Or 20% of your customers, come to think of it.) bisTrack quickly identifies that 20%, as well as that next tier of products that you might be able to boost by effective promotions.

Our purchasing module includes precise tools for measuring exactly how much stock you need to carry to satisfying demand, without costly overstocks, as stock turnover tails off.

Stop the opportunist

Keep track of all your proof of delivery documents with Scan Track document archiving, signature capture, proof of ID photos against validated customer contacts, etc.

Cash grab

Make debt chasing easier. Automated credit control tools take some of the grind out of a task few people relish.

Reduce the administration

bisTrack can send your documents by email or fax, take sales orders and place purchase orders with our eBusiness module.

Some of our more progressive customers are now giving customers full access to their own accounts using our Web Track toolset. Still more are reducing labour costs with order taking over the web, perhaps whilst jobbing builders are at their home PCs, outside regular hours.

So how did we do?

We’ve moved a long way past being a simple supplier of software that helps you to buy, sell and price the goods that pass over your counter. That’s our bread and butter. But any of the suppliers you are likely to come into contact with do that, and mostly very well. We think of ourselves as solving business problems. Sometimes that’s a software solution, sometimes it’s a question of providing sophisticated management tools that allows your management to make tough decisions about your business’s future. Without the facts, you can’t make the decisions. And we have facts in abundance!