"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."

Gordon Rothwell, James Hargreaves MD

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."

Gordon Rothwell, James Hargreaves MD

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."

Chris Pratt, Pratts Timber and Builders Merchants Ltd

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."

Scott Anderson, FD, Woodbridge Timber

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."

Wayne Abrams, Project Leader, Arbor Forest Products

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."

Peter Kerr, FD, Palmer Timber

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."

Mark Congdon, Financial Director, Noyeks Newmans

“There are other systems of course, but none have had the development time that’s behind bisTrack. I can’t believe there’s a better system out there. I’m convinced there’s nothing that can deliver better what we need.”

Peter Buttle, md, Buttle plc

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."

Gerwyn Thomas, partner, TL Thomas (builders' merchant)

"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."

Robert Blumsom, Blumsom Fine Timber

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."

Andrew Laver, Arnold Laver Timberworld

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."

Eric Jones, IT Manager, Alsford Timber

"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."

Scott Anderson, FD, Woodbridge Timber

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."

Robert Blumsom, Blumsom Fine Timber

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."

Peter Buttle, Buttle plc