"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."

Stephen Fairbairn, MD, Henry Alty

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."

Gerwyn Thomas, partner, TL Thomas (builders' merchant)

"The great thing is we can always export information to Excel and produce any report we need — such as aged debt by sales rep, or a bespoke exposure report, which assesses potential credit risk & protects us."

Damien Cosgrove, Credit Control Mgr, Noyeks Newmans

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

David Bryan, Director, Ridgeons

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."

Director, building materials supplier

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."

Mike MacLellan, MD, GPH Builders Merchant

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

David Bryan, Director, Ridgeons

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"The great thing is we can always export information to Excel and produce any report we need — such as aged debt by sales rep, or a bespoke exposure report, which assesses potential credit risk & protects us."

Damien Cosgrove, Credit Control Mgr, Noyeks Newmans

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."

Chris Pratt, Pratts Timber and Builders Merchants Ltd

"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

David Bryan, Director, Ridgeons

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."

David Biddle, MD, Huntingdon Timber & Roofing

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."

"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."

Mark Congdon, Financial Director, Noyeks Newmans

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."

Andrew Laver, Arnold Laver Timberworld

“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."

Gordon Rothwell, James Hargreaves MD

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."

Scott Anderson, FD, Woodbridge Timber

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."

Peter Buttle, Buttle plc