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Author: Steve Riley Date: 23 Dec 2008 Progressive Solutions has announced ambitious expansion plans for 2009Update: 23 December 2008.
Original article: Arthur Duffy, Director of Operations for Progressive Solutions, said, “Our customers supply materials to all sectors within the construction industry and our software helps them to retain a competitive advantage and to keep a tight control on their business. In the current economic climate our support is more crucial than ever and we want to ensure we are able to maintain it at the highest possible level.” Progressive’s new building forms part of the redevelopment of The Heath Business and Technology Park, in Runcorn, where Progressive currently occupies office space. Owned and operated by SOG Ltd., The Heath represents a phenomenal regeneration success story with its transformation in 2000 from an ailing ICI chemicals headquarters site into a thriving independent business park. Progressive Solutions will be the first tenants to move into the new development and their building will be the first to be completed. Arthur Duffy continues, “Our most important asset is our staff so it was essential we expanded into premises accessible to our 32-strong team, currently based in and around Runcorn. I’m therefore delighted that SOG was able to provide us with a cost effective and practical solution to meet our long term plans. The development itself certainly sends out a very positive message for the business community in the North West during these rather gloomy economic times and we’re obviously delighted to be part of that success story.” More:
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"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."
Arthur Duffy, managing director, Progressive Solutions"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”
Director, Ridgeons"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."
Eric Jones, IT Manager, Alsford Timber"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."
Gary Brookshaw, Product Director, Progressive Solutions"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."
Eric Jones, IT Manager, Alsford Timber"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Payne Timber"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."
Peter Buttle, Buttle plc
