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Arthur Duffy to run Progressive Solutions

Date: 05 Aug 2008

Arthur Duffy to run Progressive Solutions

Arthur Duffy has been appointed Director of Operations at Progressive Solutions. The appointment follows the retirement of Robert Collins, who led the development of the company and the bisTrack software in the UK for the last seven years.
 
Duffy joined the company two years ago, since which time Progressive Solutions has seen consistent growth – 40% last year – as well as expansion of its development, implementation, sales and support teams.
 
He has 20 years’ experience in the builders’ and timber merchants industry, first as Sales and Marketing Director of BCT Software and then as Managing Director of his own software company, TouchPoint Consulting.

He says, “My appointment represents both a huge challenge and a fantastic opportunity for me to drive the company and our products further forward and to enhance the already strong partnerships with our customers. One of our key strengths is how well we understand timber and builders’ merchants in terms of operational functionality. I’m also relishing the opportunity to deliver solutions and benefits to companies as they face up to the current challenging business climate.’

In a second appointment, Progressive’s Product Manager Gary Brookshaw, becomes Product Director, and will continue to co-ordinate global product development for the Canadian owned company.

bisTrack software is now used by more than 100 builders’ merchants, timber companies and other construction product distributors. Earlier this year saw the introduction of bisTrack 2, which included more than 300 enhancements and a raft of optional modules including eBusiness (EDI) and Web Track (an internet trading tool).
 

Testimonials

  • "Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

    Arthur Duffy, managing director, Progressive Solutions

  • "We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."

    David Biddle, MD, Huntingdon Timber & Roofing

  • "bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

    David Bryan, Director, Ridgeons

  • "To stand out from the crowd, you need great customer service. Really great customer service."

    Progressive Solutions' guest blog, Builders Merchants Journal

  • "I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."

    Peter Buttle, Buttle plc

bistrack Customer Portal | Progressive Solutions UK

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