“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."

Gordon Rothwell, James Hargreaves MD

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."

Gerwyn Thomas, partner, TL Thomas (builders' merchant)

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

“There are other systems of course, but none have had the development time that’s behind bisTrack. I can’t believe there’s a better system out there. I’m convinced there’s nothing that can deliver better what we need.”

Peter Buttle, md, Buttle plc

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."

Director, building materials supplier

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."

Scott Anderson, FD, Woodbridge Timber

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

David Bryan, Director, Ridgeons

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."

Chris Pratt, Pratts Timber and Builders Merchants Ltd

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."

Andrew Laver, Arnold Laver Timberworld

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."

Peter Buttle, Buttle plc