"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."

Peter Kerr, FD, Palmer Timber

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."

Director, building materials supplier

"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."

Eric Jones, IT Manager, Alsford Timber

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."

David Bryan, Director, Ridgeons

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."

Gerwyn Thomas, partner, TL Thomas (builders' merchant)

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."

Andrew Laver, Arnold Laver Timberworld

"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."

Arthur Duffy, managing director, Progressive Solutions

"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."

Wayne Abrams, Project Leader, Arbor Forest Products

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."

Robert Blumsom, Blumsom Fine Timber

"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

Gary Brookshaw, Product Director, Progressive Solutions

"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."

Mike MacLellan, MD, GPH Builders Merchant

"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."

Mike MacLellan, MD, GPH Builders Merchant

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."

David Biddle, MD, Huntingdon Timber & Roofing

"The great thing is we can always export information to Excel and produce any report we need — such as aged debt by sales rep, or a bespoke exposure report, which assesses potential credit risk & protects us."

Damien Cosgrove, Credit Control Mgr, Noyeks Newmans

What will YOU do with your week off?

"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

John Cavanagh, MD, Cavanagh Timber

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merch)

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."

Eric Jones, IT Manager, Alsford Timber

"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

Gary Brookshaw, Product Director, Progressive Solutions

"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."

Stephen Fairbairn, MD, Henry Alty

"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

Gary Brookshaw, Product Director, Progressive Solutions

"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”

Director, Ridgeons

“There are other systems of course, but none have had the development time that’s behind bisTrack. I can’t believe there’s a better system out there. I’m convinced there’s nothing that can deliver better what we need.”

Peter Buttle, md, Buttle plc

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."

Peter Kerr, FD, Palmer Timber

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"We chose bisTrack because we needed to move on to the next generation of software."

Stephen Fairbairn, MD, Henry Alty

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."

Wayne Abrams, Project Leader, Arbor Forest Products

"If we hadn't changed to bisTrack we simply couldn't have grown like this."

Nigel Williams, Chairman, Premier Forest Products

"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."

David Biddle, MD, Huntingdon Timber & Roofing

"We improved net margin by 3% within 6 weeks of going live on bisTrack."

Payne Timber

"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."

"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd

"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."

"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."

Eric Jones, IT Manager, Alsford Timber

"The great thing is we can always export information to Excel and produce any report we need — such as aged debt by sales rep, or a bespoke exposure report, which assesses potential credit risk & protects us."

Damien Cosgrove, Credit Control Mgr, Noyeks Newmans

"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."

Scott Anderson, FD, Woodbridge Timber

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."

David Dunmow, Group FD, James Latham plc

"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."

Peter Buttle, Buttle plc