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Author: Steve Riley Date: 16 Sep 2009 Progressive Solutions celebrates twenty years of successVANCOUVER, BC (Sept. 16, 2009) – Progressive Solutions Inc. (PSI), the fastest growing supplier of software systems for the forestry and lumber and building materials (LBM) industries, this year celebrates its 20th anniversary. PSI is the parent company of Progressive Solutions International, here in the UK. Renowned for its dedication to customer service and support, PSI also marked the occasion with the launch of a redesigned website that provides greater ease of use and faster service for its customers. Founded in 1989, PSI has grown from a start-up to a recognised leader in the timber, building materials and wood products industry thanks, in large part to its commitment to product innovation, customer-focused management practices and employee development. Today, PSI continues to enjoy consistent growth in earnings, market share and customer base, with more than 6000 users using PSI systems at more than 800 locations around the world. Supporting them are 125 employees in Canada, the United States and the United Kingdom. “There’s no question that 20 years, especially in the software industry, is an important milestone and a reflection of the hard work and dedication of all our employees,” said Len Williams, president and CEO of Progressive Solutions Inc. “What we’re most proud of however is just how far our products have come and how they’re helping our customers survive and thrive in a difficult economy. The fact is, our products and our company are a reflection of the companies and people we serve. The feedback and requests we get from our users has played a tremendous role in the evolution of our software and we’re proud to share this celebration with them. If you look at our clients, you’ll see plenty of companies that have already celebrated their 100th anniversary. That type of long-term success comes from making intelligent and forward thinking business decisions. Like us, they plan to be successful for many decades to come and we’re proud that they see our Progressive Solutions software as one of the keys to their long-term success.”
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Testimonials
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."
David Dunmow, Group FD, James Latham plc"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”
Director, Ridgeons"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."
Gerwyn Thomas, partner, TL Thomas (builders' merchant)"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."
Gary Brookshaw, Product Director, Progressive Solutions"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber"It was obvious the company was being held back by the limitations of the old system."
Operations Director, CF Anderson"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."
Mike MacLellan, MD, GPH Builders Merchant"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."
Neil Fuller, Managing Director, Alsford Timber"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."
David Dunmow, Group FD, James Latham plc"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."
Peter Buttle, Buttle plc
