David looked at two other systems in addition to bisTrack. He also visited a similar sized builders’ merchant already using bisTrack where he witnessed its impressive functionality. He said, “I fully intend to use bisTrack to its full capacity. I can see how it could be tempting to use just the essential features of a management system, but I see bisTrack as a margin enhancement tool and I’m determined to get the most out of it.”

 

One of the primary reasons David chose bisTrack was because it’s a Microsoft Windows based product and it will be easy to train staff to use it. For anyone used to using Outlook and other Microsoft applications, every bisTrack screen looks familiar and using it is intuitive.

 

David continued, “Another reason we went for bisTrack was because it’s so ‘timber friendly’. Timber stock can be difficult to manage and I like the way bisTrack lets you book out a piece of 4 x 8 from stock, for example, do whatever you like with it and still sell it as a piece of 4 x 8!”

 

David was also impressed with Scan Track, bisTrack’s optional module which brings scanned documents into the system, and which is especially useful for managing signed proof of delivery notes. These are automatically related to the order and other associated documents, and can be recalled instantly during queries over deliveries. David says he will seriously consider implementing Scan Track when bisTrack itself is fully established.

 

Huntingdon Timber & Roofing’s customer base is predominantly trade, although around 15 – 20% of sales (mainly decking and fencing) are to retail customers. David is now seriously considering setting up a second branch which he was unwilling to do without fully operational software. “This was another reason for choosing bisTrack now”, he explained, “bisTrack will make our expansion programme so much easier because I will be able to use the system to control both branches from my office here in Huntingdon.”