"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

Brian King, Lumber USA

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."

Wayne Abrams, Project Leader, Arbor Forest Products

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

Gary Brookshaw, Product Director, Progressive Solutions

"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."

Mike MacLellan, MD, GPH Builders Merchant

"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

Operations Director, CF Anderson

“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”

Gordon Rothwell, James Hargreaves (Plumbers Merchants)

"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."

Eric Jones, IT Manager, Alsford Timber

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

"At Complete we have a responsibility to the environment. That’s why we’re trying to lower our Carbon Footprint. We introduced e-commerce cut down on paper receipts & are introducing electronic billing through bisTrack for customers."

Richard Moody, Director, Complete Building Materials

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"The people at Progressive Solutions are likeable, straight_

talking individuals who have a

commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd