Hargreaves use e-Xact

Hargreaves use e-Xact

North West based plumbers' merchant, James Hargreaves, has recently taken on the bisTrack range of software products from Progressive Solutions. The system will be used to manage sales, control stock, simplify purchasing and gather intelligence. Around 100 James Hargreaves staff will be using the system.

Gordon Rothwell of James HargreavesJames Hargreaves are already major users of e-Xact and one of the requirements stipulated by their MD, Gordon Rothwell, was that the bisTrack software should integrate with e-Xact as seamlessly as possible.

Commenting on the company's use of e-Xact Gordon said, "We like to spend our time selling plumbing and heating materials. So anything that removes the drudge of keeping our systems updated is great for us. For many of our suppliers, e-Xact helps to do this. We and our associates in the CBA want to see many more suppliers on e-Xact. As we move to trading on the internet the opportunities and benefits of using it are becoming even greater for all those involved."

Gordon went on to say that in Hargreaves' move ahead, because of the integration with bisTrack "e-Xact will become a cornerstone of our core trading application."

Much of the technical integration work between bisTrack and e-Xact has already been completed – and e-Xact supplier catalogues and content (such as product images) can be accessed and browsed directly from the bisTrack applications.

e-Xact and Progressive Solutions are having on-going discussions about how the integration can be further developed to provide even greater benefits to users.

 

© 2009, Kindly reproduced courtesy of e-Xtract.

Testimonials

  • "Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."

    Peter Kerr, FD, Palmer Timber

  • "Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

    Gary Brookshaw, Product Director, Progressive Solutions

  • "The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

    Stephen Mulhall, FD, McMahon

  • "I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."

    Operations Director, CF Anderson

  • "The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

    Neil Fuller, MD, Alsford Timber

  • What will YOU do with your week off?

    "With the time saved we've carried out branch refurbishments and I've taken my first holiday!"

    John Cavanagh, MD, Cavanagh Timber

  • "I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."

    Mark Congdon, Financial Director, Noyeks Newmans

  • "I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."

    Brian King, Lumber USA

  • "It was obvious the company was being held back by the limitations of the old system."

    Operations Director, CF Anderson

  • "The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."

    Wayne Abrams, Project Leader, Arbor Forest Products

  • "The great thing is we can always export information to Excel and produce any report we need — such as an aged debt report by sales rep, or our bespoke ‘exposure’ report, which helps us assess potential credit risk and protect ourselves."

    Damien Cosgrove, Credit Control Manager, Noyeks Newmans

  • "Good customer service is easier to achieve with good IT systems to back up our staff. Progressive provides us with an efficient system for dealing with customers, and good management tools to enable us to concentrate our efforts in the right direction."

    David Dunmow, Group Finance Director, James Latham plc

  • "The people at Progressive Solutions are likeable, straight_

    talking individuals who have a

    commitment to continuously develop and push the software forward."

    Joe Tipper, Walter Tippers Ltd

bistrack Customer Portal | Progressive Solutions UK

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