Smart views critical to running business

Information gathering has moved up a gear at Arnold Laver's, thanks to bisTrack's new customisable smart views. Smart views are part of bisTrack's Intelligence toolkit and help measure KPls (Key Performance Indicators) by providing a visual snapshot of live business data held within the bisTrack system. A set of predefined views are provided, but it's easy for users to build their own.

Laver's business analyst, James West, uses smart views to produce the OTIF (on time in full) reports for national account customers, to monitor how well he's meeting customers' expectations. Other smart views let him monitor how many orders are being received via EDI. He explains: "The software holds a massive amount of data but I don't necessarily need to see everything. Being able to produce smart views which pick out just what I need on one screen is really useful, and saves me going to several sources within bisTrack to find it."

Laver's group auditor, John Worsnop, uses around twenty views regularly for high and low margin reports, negative stock items, products without a cost, etc. Laver's corporate systems director, Colin Dean, says: "We've created around five hundred smart views since Progressive Solutions introduced them earlier this year, and already they are critical in helping us run our business.”

_{© 2009, reproduced courtesy of Unimer News.}