"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber
"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."
Eric Jones, IT Manager, Alsford Timber
"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."
Eric Jones, IT Manager, Alsford Timber
"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."
Gerwyn Thomas, partner, TL Thomas (builders' merchant)
"The great thing is we can always export information to Excel and produce any report we need — such as an aged debt report by sales rep, or our bespoke ‘exposure’ report, which helps us assess potential credit risk and protect ourselves."
Damien Cosgrove, Credit Control Manager, Noyeks Newmans
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"I can export information into Excel by right-clicking and manipulate it to my heart's content."
"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."
Gerwyn Thomas, partner, TL Thomas (builders' merchant)
"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."
Stephen Fairbairn, MD, Henry Alty
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."
Brian King, Lumber USA
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Andy Halpin, Payne Timber
"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."
Neil Fuller, Managing Director, Alsford Timber
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Andy Halpin, Payne Timber
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products
"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."
Adam Myers, Beesley & Fildes
"If we hadn't changed to bisTrack we simply couldn't have grown like this."
Nigel Williams, Chairman, Premier Forest Products
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products
"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."
Adam Myers, Beesley & Fildes
"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."
East End Group
"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products
"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."
Brian King, Lumber USA
"I can export information into Excel by right-clicking and manipulate it to my heart's content."
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"Good customer service is easier to achieve with good IT systems to back up our staff. Progressive provides us with an efficient system for dealing with customers, and good management tools to enable us to concentrate our efforts in the right direction."
David Dunmow, Group Finance Director, James Latham plc
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products
"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."
Brian King, Lumber USA
"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."
Stephen Fairbairn, MD, Henry Alty
"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."
Gary Brookshaw, Product Director, Progressive Solutions
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."
Mike MacLellan, MD, GPH Builders Merchant
"At Complete we have a responsibility to the environment. That’s why we’re trying to lower our Carbon Footprint. We introduced e-commerce cut down on paper receipts & are introducing electronic billing through bisTrack for customers."
Richard Moody, Director, Complete Building Materials
"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."
Gary Brookshaw, Product Director, Progressive Solutions
"If we hadn't changed to bisTrack we simply couldn't have grown like this."
Nigel Williams, Chairman, Premier Forest Products
"At Complete we have a responsibility to the environment. That’s why we’re trying to lower our Carbon Footprint. We introduced e-commerce cut down on paper receipts & are introducing electronic billing through bisTrack for customers."
Richard Moody, Director, Complete Building Materials
"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."
Chris Pratt, Pratts Timber and Builders Merchants Ltd
"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"It was obvious the company was being held back by the limitations of the old system."
Operations Director, CF Anderson
"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"
Rodney Scoles, Director, T Brewer & Co
"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."
East End Group
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merchants)
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"The people at Progressive Solutions are likeable, straight_
talking individuals who have a
commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
To provide as much support as possible for merchants, Progressive has appointed Ian Knox as financial management consultant, to provide a link between Progressive and customers' and prospects' financial teams.
