"I can export information into Excel by right-clicking and manipulate it to my heart's content."
"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."
Arthur Duffy, managing director, Progressive Solutions
"We chose bisTrack because we needed to move on to the next generation of software."
Stephen Fairbairn, MD, Henry Alty
"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."
Chris Pratt, Pratts Timber and Builders Merchants Ltd
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."
Stuart Hall, General Manager, Lawcris Panel Products
"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."
Neil Fuller, Managing Director, Alsford Timber
"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."
David Dunmow, Group FD, James Latham plc
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."
Gerwyn Thomas, partner, TL Thomas (builders' merchant)
"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."
Gerwyn Thomas, partner, TL Thomas (builders' merchant)
"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"
Rodney Scoles, Director, T Brewer & Co
"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber
"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."
Adam Myers, Beesley & Fildes
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."
Arthur Duffy, managing director, Progressive Solutions
"One reason we chose Progressive was because their team was so approachable. It wasn’t just because the software was better. We really felt we could work with them.”
Director, Ridgeons
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
"It was obvious the company was being held back by the limitations of the old system."
Operations Director, CF Anderson
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."
David Dunmow, Group FD, James Latham plc
"We chose bisTrack because we needed to move on to the next generation of software."
Stephen Fairbairn, MD, Henry Alty
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."
Brian King, Lumber USA
"We chose bisTrack because we needed to move on to the next generation of software."
Stephen Fairbairn, MD, Henry Alty
"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons
"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products
"If we hadn't changed to bisTrack we simply couldn't have grown like this."
Nigel Williams, Chairman, Premier Forest Products
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"It was obvious the company was being held back by the limitations of the old system."
Operations Director, CF Anderson
"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."
Stephen Mulhall, FD, McMahon
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Payne Timber
"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."
Peter Kerr, FD, Palmer Timber
"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."
Adam Myers, Beesley & Fildes
“There are other systems of course, but none have had the development time that’s behind bisTrack. I can’t believe there’s a better system out there. I’m convinced there’s nothing that can deliver better what we need.”
Peter Buttle, md, Buttle plc
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."
Mark Congdon, Financial Director, Noyeks Newmans
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"
Rodney Scoles, Director, T Brewer & Co
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."
Neil Fuller, Managing Director, Alsford Timber
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"It was obvious the company was being held back by the limitations of the old system."
Operations Director, CF Anderson
"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."
Peter Kerr, FD, Palmer Timber
"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."
Chris Pratt, Pratts Timber and Builders Merchants Ltd
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Payne Timber
"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons
"I can export information into Excel by right-clicking and manipulate it to my heart's content."
"I was working with 2.7 in our test environment and looking at all the work you have done. Just wanted to let you know how much we appreciate all you do to make this a great technology partnership."
Brian King, Lumber USA
"We chose bisTrack because we needed to move on to the next generation of software."
Stephen Fairbairn, MD, Henry Alty
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products
"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."
Stephen Fairbairn, MD, Henry Alty
"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."
Adam Myers, Beesley & Fildes
"We chose bisTrack because we needed to move on to the next generation of software."
Stephen Fairbairn, MD, Henry Alty
“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."
Gordon Rothwell, James Hargreaves MD
"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."
Peter Kerr, FD, Palmer Timber
"Good customer service is easier to achieve with good IT to back up our staff. bisTrack gives provides an efficient system for dealing with customers. Good management tools enable us to concentrate our efforts in the right direction."
David Dunmow, Group FD, James Latham plc
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"
Rodney Scoles, Director, T Brewer & Co
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."
Gordon Rothwell, James Hargreaves MD
"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."
Stuart Hall, General Manager, Lawcris Panel Products
"The reporting capabilities of bisTrack really help the sales department answer day to day enquiries. It gives them instant access to information about purchasing volumes and when timber is due to come in."
Wayne Abrams, Project Leader, Arbor Forest Products
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons
"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products
"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons
"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."
Mike MacLellan, MD, GPH Builders Merchant
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Payne Timber
"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."
Gary Brookshaw, Product Director, Progressive Solutions
"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."
"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber
"Stock counting is one of the best facilities in bisTrack ever. Stock counting across multiple locations is effortless with multiple entries of the same product. Entering a count is even easier. Counting 10,000 lines used to take two of us 4 days. This time it was 8 hours."
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber
"There’s no doubt that bisTrack is a good tool. We’ve a fantastic record for growth and we’re getting a lot out of bisTrack now, particularly over the control of our business."
Mike MacLellan, MD, GPH Builders Merchant
"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."
Chris Pratt, Pratts Timber and Builders Merchants Ltd
"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber
"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."
Robert Blumsom, Blumsom Fine Timber
"To stand out from the crowd, you need great customer service. Really great customer service."
Progressive Solutions' guest blog, Builders Merchants Journal
"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."
Nigel Williams, Chairman, Premier Forest Products
What will YOU do with your week off?
"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"
John Cavanagh, MD, Cavanagh Timber
"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."
Neil Fuller, MD, Alsford Timber
"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
"The people at Progressive Solutions are likeable, straight-talking individuals who have a commitment to continuously develop and push the software forward."
Joe Tipper, Walter Tippers Ltd
"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."
Stephen Mulhall, FD, McMahon
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
“There are other systems of course, but none have had the development time that’s behind bisTrack. I can’t believe there’s a better system out there. I’m convinced there’s nothing that can deliver better what we need.”
Peter Buttle, md, Buttle plc
What will YOU do with your week off?
"With the time saved we've carried out branch refurbishments and I've taken my first holiday!"
John Cavanagh, MD, Cavanagh Timber
"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."
Stephen Mulhall, FD, McMahon
"We have a responsibility to the environment. That’s why we’re trying to lower our carbon footprint. We introduced e-commerce, cut down on paper receipts & are introducing electronic billing for customers."
Director, building materials supplier
"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."
Mark Congdon, Financial Director, Noyeks Newmans
"Our relationship with PSI has been transformed this year. This is due almost entirely to having an Account Manager as a single point of contact, who knows our system and our business."
Eric Jones, IT Manager, Alsford Timber
"Implementation was achieved with absolutely no disruption to day-to-day trading. It was a joy! I'm working proactively with the system and having bisTrack doing much of our admin for us."
Scott Anderson, FD, Woodbridge Timber
"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."
David Biddle, MD, Huntingdon Timber & Roofing
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."
Ian Murchie, Operations Director, Howie Forest Products
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
"bisTrack is a terrific system and its potential is incredibly exciting. I have absolutely no regrets over choosing bisTrack and great confidence that we have something we can build on."
David Bryan, Director, Ridgeons
"I'm happy bisTrack will grow with us. If we find we need something which isn't already incorporated, I'm confident Progressive will work with us to fill the gap."
Operations Director, CF Anderson
"We improved net margin by 3% within 6 weeks of going live on bisTrack."
Payne Timber
"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."
Stephen Mulhall, FD, McMahon
"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."
Stuart Hall, General Manager, Lawcris Panel Products
"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."
Andrew Laver, Arnold Laver Timberworld
"Our real differential is not in software features, it's in our relationships with customers. How we work with them and how we can make an effective difference. You need the staff and the expertise to be able to do that."
Arthur Duffy, managing director, Progressive Solutions
"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."
Mark Congdon, Financial Director, Noyeks Newmans
"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."
Stuart Hall, General Manager, Lawcris Panel Products
"Our computer system impacts on every aspect of the business. Buying, selling, importing, transport planning, as well as accounts. If you install the wrong software, without the right level of performance or functionality, it will cause significant problems throughout your business."
“A member of our buying group told us about bisTrack, although we looked at four or five other software packages. Key factors in the eventual selection of bisTrack were its SQL platform and our confidence in the people we dealt with.”
Gordon Rothwell, James Hargreaves (Plumbers Merch)
"I'm convinced there's no other system that can deliver better what we need. Apart from its Windows architecture and its powerful functionality, it now has ten years of development behind it."
Peter Buttle, Buttle plc
Two timber merchants are the latest companies to take up Progressive Solutions' bisTrack software.
