"Progressive's experience was important, as was the link with Microsoft. We think that's the way ahead for all merchant systems."

Stephen Fairbairn, MD, Henry Alty

"Once we started building up information we could trust, we started seeing real benefits. If stock accuracy was the main benefit, then quality of management information was next."

Peter Kerr, FD, Palmer Timber

"We spent a long time evaluating several systems and I'm confident that bisTrack is the best available."

Andrew Laver, Arnold Laver Timberworld

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"We were drowning in paper and, as a business turning over £2.2 million, the time had come for us to invest in business management software."

David Biddle, MD, Huntingdon Timber & Roofing

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"Performance across the system is continuously enhanced too. Since our last release, finding products is now significantly faster ...by up to 30%."

Gary Brookshaw, Product Director, Progressive Solutions

"To stand out from the crowd, you need great customer service. Really great customer service."

Progressive Solutions' guest blog, Builders Merchants Journal

"Our staff have margin figures right in front of them now, so they're much more aware of the profit they are making."

Robert Blumsom, Blumsom Fine Timber

"It's a very nicely laid out system with easy to follow structural menus and taskpads which, even if I haven't used a particular function before, I find relatively simple to complete."

Chris Pratt, Pratts Timber and Builders Merchants Ltd

"Inventory accuracy is higher because everyone is more focused and our staff can see the benefit of getting it right."

Ian Murchie, Operations Director, Howie Forest Products

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

“Hargeaves are ideally placed to take advantage of the offer – whilst we plan to continue using e-Xact to update our product file we also want much better control over special product sales and purchases."

Gordon Rothwell, James Hargreaves MD

"It was obvious the company was being held back by the limitations of the old system."

Operations Director, CF Anderson

"bisTrack is an excellent piece of software and getting better. Their approach to meeting our needs is excellent. eBusiness is not going to be big for another 12 months but PSI are there already, which means we’re ahead. They're very open to ideas and keep getting better at turnaround."

Adam Myers, Beesley & Fildes

"We looked at several systems, but most of them were using the same out-of-date technology as the system we were replacing!"

Rodney Scoles, Director, T Brewer & Co

"We helped ourselves by getting bisTrack on board quickly and painlessly while business was slow, so we won't have disruption as we start to implement a very aggressive three year strategic plan."

Neil Fuller, Managing Director, Alsford Timber

"With bisTrack we now have real-time information on our profitability, which allows us to continually optimise and make decisions on our business plan."

Stuart Hall, General Manager, Lawcris Panel Products

"The time was right for a change of software at Alsford's and we selected bisTrack from a shortlist of three. The key criteria was 'business fit'. We wanted a Microsoft Windows, intuitive solution which would best serve our claim to be 'The Timber Experts' in all our 20 branches."

Neil Fuller, MD, Alsford Timber

"The decision to go with bisTrack was based on the relationship we were developing with the Progressive team, a confidence in deliverability and their aggressive approach to overall cost."

Stephen Mulhall, FD, McMahon

"I can drop-down and drill into any business information easily, which enables me to analyse a situation very quickly. It gives me complete control."

Mark Congdon, Financial Director, Noyeks Newmans

"bisTrack was a big investment for us but it's the best change we've ever made. We've grown so much over the last four or five years, we simply couldn't have carried on using a manual system."

Gerwyn Thomas, partner, TL Thomas (builders' merchant)

"The great thing is we can always export information to Excel and produce any report we need — such as an aged debt report by sales rep, or our bespoke ‘exposure’ report, which helps us assess potential credit risk and protect ourselves."

Damien Cosgrove, Credit Control Manager, Noyeks Newmans

"I can export information into Excel by right-clicking and manipulate it to my heart's content."

"We saw benefits straight away, particularly with the time we saved on monthly stock takes and sourcing information for management reports."

Nigel Williams, Chairman, Premier Forest Products

"The people at Progressive Solutions are likeable, straight_

talking individuals who have a

commitment to continuously develop and push the software forward."

Joe Tipper, Walter Tippers Ltd