Support
Contact our support team on 01928 593377. This is the number to use for a rapid response and logging your call correctly. Their email address is support@progressive-solutions.co.uk
Customer portal
The customer portal is the place for Progressive customers to:
- view incidents
- get training documentation and demonstration videos
- submit software change requests
- download the latest versions of software
Sorry, customers only! The portal is at https://supportportal.progressive-solutions.co.uk. All customers should have a username and password, but if you need a reminder just get in touch.
Our blog and twitter sites
This is where we post our thoughts on a range of things, both Progressive and non-Progressive. It’s a bit of an experiment for us at the moment and we’d love to get you involved. Take a look at our latest blog postings here. Follow us on the bisTrack twitter here.
User forum
You can now contact the Progressive team and talk to other users on the bisTrack user forum. The forum is for our customer’s use and requires a simple registration. Click here to visit the forum now.
We are deeply committed to looking after our customers. We don't always get it right, but if we get things wrong we try to put it right. We must be doing something right — we haven't lost any yet!

